AQ LabConnect

Register samples
and view test results
online through
LabConnect

LabConnect is our online portal that provides convenient access to our food, pharmaceutical and seed laboratory testing services, enabling you to register your own samples, view testing progress and access your test results.

Why use LabConnect

Registering samples online with LabConnect helps to improve accuracy and streamline sample handling in the laboratory, ensuring a seamless and efficient testing process.

  • Save regularly used sample registration data in a template for easy and efficient sample registration.
  • Use predefined product specifications to ensure that the correct testing parameters are applied for your samples, every time.
  • View expected report delivery timeframes and a list of your organisation’s report recipients. Check test progress and view results online, anytime, reducing the need for phone enquiries.
  • View and download previous test results for easy reference.

Getting started with LabConnect

If you do not have a username and password for LabConnect, please click here(external link) to register for access, or contact our customer service team on 0508 00 11 22 (NZ) or +64 9 573 8000 (INT) if you have any questions.

Once you have a username and password, visit LabConnect.co.nz on your web browser and sign in.

Navigating and using LabConnect is straightforward. There are informative user guides that you can view from the dashboard.

Watch our easy-to-follow video guides (in the green box) for a quick tutorial.

Find Answers to Common Questions

How do I get a login for LabConnect?

For New Zealand, please click this link(external link) to request a user account.

For Singapore, please contact customerservices.singapore@BVAQ.com

Can I use Lab Connect to order a test and view my results from any AsureQuality laboratory?

You can use LabConnect to order tests and view results from our Food and Pharmaceutical Laboratory in Auckland, our Food Laboratory in Christchurch and our Seed Laboratory in Palmerston North.

Please continue to use manual submissions for our Specialty Testing, Pest and Plant Health Laboratories.